Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Free shopping in USA customers from other countries will pay shipping charges accordingly.

Which payment methods are accepted in the Online Shop?

Currently, we are accepting only paypal secure payment method.

How long will delivery take?

Our items get dispatched about 3 to 5 business days to get to our clients. However, for higher quantity which we also deal can take to 3 to 8 business days.

How secure is shopping in the Online Shop? Is my data protected?

We follow very strict rules and very serious about the data and security of our clients. Therefore, everything is really secure with us no need to worry 🙂 

What exactly happens after ordering?

When your order is placed, if the item is present in the stock it will dispatched in same day. However, numerous processes are carried out make different layers of damascus steel and when its ready we pack it and dispatched for ship.

Do I receive an invoice for my order?

Definitely, you will receive the invoice.

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